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Return Policy


  • Within 30 days of receiving the item, the buyer may apply for the return of the purchased item by going to My Account, Orders, Return Items.
  • Once the return is approved, a prepaid mailing label will be sent to the buyer.
  • Buyer may send the item using the prepaid mailing label with original packaging, printed receipt and contents.
  • Once the returned item is received, credit will be applied to the buyer's account.  
  • A 15% restocking fee may apply and deducted from the refund. There is no restocking fee if the product is unopened. 
  • If the buyer receives a product that is defective or the wrong product, the buyer can send it back during the return and exchange time period and a replacement will be arranged at no cost to the buyer.
  • If the reason for return is not a result of an error, the cost of return shipping will be deducted from the refund. PayPal will cover the return shipping cost.  Click here to learn more.
  • If the product was damaged in shipping, the customer may file a claim with USPS to receive a refund.  Click here to learn more.
  • The above does not apply to digital downloads which are non-refundable
  • Unused gift card balance can be refunded upon request